1. TICKETS PURCHASED ON-LINE If you purchased your photo op ticket on-line you must redeem that ticket at photo op sales & redemption prior any time to getting in line for your photo op. You may redeem tickets at any time during show hours. VIP photo op tickets do not need to be redeemed. You will simply turn in the photo op side of your pass.
2. PHOTO OP SCHEDULE Photo Op schedules are typically posted on the photo op page for each specific convention. Please be sure to recheck the photo op schedule prior to your departure to the show. The schedule is subject to change without notice. There is a version number listed at the top the photo op schedule that will help you know if the schedule has changed.
3. TWO FANS PER PHOTO Two adult fans may be in the same photo using one ticket. Families may have two adults plus two children 14 and under.
4. PHOTO OP LINES Lines for each photo op will not be made available until 30 minutes before the scheduled time for that particular photo op. Please do not try to get in or form any lines that are not yet officially available and listed on the line assignments board (located at the photo op queue entrance). Unofficial or fan created will not be honored when official lines are created within the photo op queue area.
5. PHOTO OP ROOM
A. There is a table inside to place your items on. Please have any backpacks, purses, bags, lanyards, etc off and ready to place on the table inside the room prior to entering the room.
B. Please have your tickets out and ready.
C. The photo op lines move fast so please stay alert for queues from the photographer and in-room staff.
D. Absolutely no autographs are allowed in the photo op room.
E. Due to safety concerns please do not bring strollers inside the photo op room
F. Absolutely no personal recording devices are allowed in the photo op rooms. Use of any personal still image or video recording device will result in the forfeit of your photo op without refund.
6. PLEASE BE RESPECTFUL OF THE CELEBRITY GUESTS. Keep hands above the waist, absolutely no kissing. Please pay attention for special restrictions a particular guest may have. Any inappropriate behavior may result in the forfeit of your photo op without refund
7. GLASSES Glasses will often glare, if you do not mind removing them, we suggest you do. Glasses also make it nearly impossible for the photographer to verify if you blinked or not.
8. AFTER YOUR PHOTO OP Once you exit the photo op room, simply follow the stripe on the floor and it will lead you to the print pick-up area. There you will be given your print in around 60 seconds.
9. DIGITAL DOWNLOADS, ADDITIONAL PRINT & COMBO PACK ADD-ONS. To receive your add-ons (digital download, additional print or combo pack) you must redeem your add-on ticket after your photo is taken and you pick up your 8×10 print. You can redeem your add-on at add-on redemption. If you fail to redeem your add-ons at the show, we cannot provide you with your add-on item.
10. PHOTO OP ROOMS ARE ALL LOCATED IN THE SAME AREA Please look at your map to find the photo op area. All photo op rooms share the same queue area.